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Frequently Asked Questions
Learn how our Lifetime Workmanship Guarantee and dedicated aftercare provide long term peace of mind.
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Clients contact our dedicated Aftercare Department directly. An aftercare specialist evaluates the issue, and if the fault relates to the original construction workmanship, a qualified trade team is scheduled to repair the issue promptly at no charge.
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The Lifetime Workmanship Guarantee reflects the structural quality of the completed construction. The build documentation, combined with local authority Building Control completion certificates, provides verifiable proof of construction standards that supports the long term value of the property.